Privacy & Cookie Policy

WHO WE ARE

Our website address is: https://www.lacroxandco.com

OUR PRIVACY PROMISE

Your privacy is of utmost importance to us. Any of your personal details will only be used by LaCrox and our carefully selected third party partners to ensure that we deliver an excellent service to you, and to process and deliver your order and maintain your account with us.

HOW DO WE USE YOUR INFORMATION?

LaCrox and co International Limited is a registered data controller under the Data Protection Act 1998.
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to:
  1. Process your order and communicate with you about the goods or services you have ordered from us (your details may be passed on to a third party for them to supply or deliver products you have ordered and we may retain your details for a reasonable period of time after you have completed the transaction in order to fulfil any contractual obligations such as refunds, guarantees etc).
  2. Process payments and prevent fraudulent transactions (we may retain your details (including your credit/debit card information) for these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions).
  3. Update our records and maintain your account with us.
  4. Recommend offers and merchandise that may be of interest to you, where you have consented to be contacted for such purposes.
  5. Improve the content and appearance of our website or catalogues, to ensure that content from our website and our catalogues are presented in the most effective manner for you.

SECURITY POLICY

Security of our website is of utmost importance to us. Our site uses software to provide high level encryption technology. Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot make absolute guarantees over the security of the information you provide over the internet and as such we cannot be held responsible for it.
We will never contact you by email to ask you to send or confirm any of your personal details, if we need any information of this nature we will only contact you by telephone.
Never send any sensitive information, such as passwords or credit card information, via email.
Where you have chosen to create a password to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

CHANGES TO OUR SECURITY AND PRIVACY POLICY

Any changes we may make to our Security and Privacy Policy in the future will be posted on this page.